By Steve Roulstone
Two items of news were reported late last week, which are both of note but for differing reasons. One for the right reasons and one for the wrong reasons, but together they speak volumes about what the Industry is trying to do and what the Industry needs by way of regulation, which would in my opinion seriously reduce the number of times such events both occur and are therefore reported.
Launch of SAFE Agent scheme.
Better than expected numbers are turning to the SAFE Agent scheme which is really good news and reinforces my opinion that this type of scheme is exactly what the Industry needs and wants to be a part of. The very fact that so many Agents are looking for recognition in a way that they can announce to their customers, be them Tenants or Landlords that they operate in a way that all client’s monies are protected speaks volumes about the Agents who want to be seen as professional Companies and give re-assurance to their client base.
Government backing.
This scheme has been introduced simply because the Industry has felt that some recognition of professionalism was required by people within the Industry, who, by virtue of the organisations they belong to or who are able to represent, have been able to get both the message across quickly to what I believe to be a willing Industry (Certainly within Castle Estates) who seem to be embracing the message with open arms. What we need now is official recognition from the Government that they both support the scheme and will look to review registration of Agents sooner rather than later. Hopefully they will see by the numbers of Agents joining that the Industry will also embrace and because of the second item of news, see the need for Government legislation to support professionalism in the Lettings Industry.
‘Agent’ jailed for two years.
It is because we continue to see Agents stealing from their clients, that Government legislation is still required, because even though we hope and will work towards SAFE Agent being a standard for all professional Letting Agent offices, it is only when the Government back us with registration that such occurrences can be really reduced. Allow me to repeat, for I have stated this many times, but registration of Agents who use sound proper methods of looking after client’s money and in running the business in general is the only way the Industry will become truly professional. We are now looking at an Industry, when Private Landlords are included, which is fast becoming responsible for 20% of UK Housing stock. How much longer can the Government ignore the shout for legislation?
Estate Agents.
It should also be recognised, that it is not just the Client’s money aspect of Management that needs to be legislated. In the last three years the Estate Agency market has jumped in their thousands in too Lettings and I know only too well, that many do not understand the legislation that any qualified Letting Agent would need to understand and learn before they could become achieve qualification. Now I could just imagine the clamour of noise if the situation had been reversed? Estate Agencies operate at best using RICS standards which have been adopted by the courts as a formal code of practise. Indeed there are far more statutory requirements upon professional Estate Agents than Letting Agents and I am sure the Estate Agents would be the first to shout loud and proud about standards should the reverse of the current market changes come about!
Good for everybody.
At the end of the day, all Industries benefit from raising standards and ours is no different. The problem in any sphere of operation is the people in it, and legislation always seeks to control people. So the sooner we are properly legislated, the sooner people such as Mr Stagg, will not be allowed to trade in the first place, for as the article points out – at present there is nothing stopping him from starting another agency the moment he leaves prison!
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