By Steve Roulstone

 

Our job as Letting Agents sometimes means we get involved with tasks which just cannot be expected and can stretch our knowledge and capability beyond what we would expect. One such case has just happened to us in our office in Stafford when a Landlord from overseas had damage (accidental in this case)caused  to an antique item of furniture. What we needed to do for both the incoming Tenant and the overseas Landlord, was find somebody to carry out the repair as a matter of urgency and one that would be both efficient and not cost a fortune.

Looking for the impossible.

Do such situations exist I hear you ask? Well that was what we thought as well with the full knowledge that we would probably struggle to find a furniture repair Company that would overcharge us, never mind one that would make a problem go away by carrying out a repair at a reasonable cost!

Good British endeavour.

What we found and I am pleased to say without too much effort, not only fitted the bill, but restored my faith in human nature at the same time! Timothy Warr Antique Restoration services in Staffordshire, has won the dubious honour of being the first property related (well just) Company to receive a recommendation through these pages! Not bad considering we have been going now for two posts a week for 18 months!

That’s what I call service!

What Tim did, in making special arrangements to allow us to drop the furniture off when he was not present at his workshop, carrying out the repair in good time and charging a very reasonable fee for what proved to be a highly professional job, was all put into real context when we turned up to pick up the said table, without the ability to pay! Even so, he allowed us to take the goods with the promise of payment and allow us to complete the task in hand in good time and let me not forget, that the repair was so good it is almost impossible to tell that it had been damaged in the first place!

Payment made with pleasure.

We have now paid Tim in full, but it has been a pleasure to find not only a professional in his field, but a good business man to boot who could see the pickle we were in and allowed us to complete our task without delay – thanks Tim, as well as hoping that this Blog helps in its small way, we will continue to recommend you whenever and wherever the need arises!! And P.S. yes that is Tim in the picture!

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