By Steve Roulstone
It may not be news to some, but to me the two year anniversary of my Blog page (This is the 200th Post) marks the changes that both the industry and my Company have gone through during this time. It started as a way of promoting the name of the group at a time when I was both a Franchise holder and Franchisee of the Castle Estates Group. The Anniversary marks a time when the Franchise group has ceased trading and my own Franchise has become an independent Letting Agency, as have all of the National Castle Offices across the country.
Changes in trade.
On the face of it, such a statement of fact may seem to be a statement of failure, as the group no longer offers Franchising at all. But rather it is a statement about the industry itself, which no longer in my humble opinion suits the Franchising model, in the same way that Estate Agency never has either. The reason is simple, because of the housing sales collapse, nearly every Estate Agents in town has added lettings to their business model and one can hardly blame them, as there is no doubt this saved many Companies from closing during the last three years.
Changes in Law.
This period has also seen many changes in law as Governments continue to try to put their control on a sector which they obviously felt was not giving Tenants a fair deal. Regular readers will know that I look on our industry as two sectors, the non professional and the professional. Legislation has enveloped all. The only pity is that our professional bodies were not strong enough to convince the Government that they could self Police and until legislation enforces all Agencies to join a professional body this will not change.
Changes in rules of the game.
Not all legislation has been to do with how the industry treats its clients however and of course there have been many changes involving procedure, which ultimately DO effect how clients are treated, but are more to do with how we carry out our business than the principals used in doing so. Most of these changes have only just taken effect through the Localism Act, such as new regulations surrounding Tenants Deposit and the manner in which the Energy Performance Certificate is dealt with. No doubt we will continue to see more, although without being Political, it tends to be the socialists that encourage control of our every move rather than the current incumbents.
Trading as a Letting Agent.
So back to the day job! Well that has been the result of the major change during the time this blog has been running and in fact I am pleased to state that this Blog has been one of the more consistent factors in my daily work. It is a task I both enjoy and feel offers a real service to our client base, both Landlord and Tenant. Certain posts now find themselves repeated in our local papers so the presence of the Blog has more to do with the day to day running of an agency now without the National link. This is a fact that is confirmed in its content matter as more local issues are discussed than National on a weekly basis.
Next two years.
Well I hope for more of the same. There is certainly never a shortage of topics as everything surrounding the Industry is discussed on a weekly basis. From viewings to agreements, buying property and preparation for the market, Informing both Tenants and Landlords, discussing professionalism and how to deal with problems, we have covered it all and hopefully will continue to do the same, no matter what changes are introduced.
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