Tag Archives: Renting Property

By Steve Roulstone

Part 4; Just how flexible is the house?

Finally in my humble opinion, you need to consider how easy the property will be able to be used as a rental house, not just for you as Landlord, but also by the Tenant. It is these practicalities that will be in the mind of any possible Tenant when they visit the house in the first place and my experience of such is littered with examples.

Furniture.

The number of times a rental has fallen through because the Tenant could not get his furniture (usually the settee) in the lounge is by far the most common. The size of room is not usually the issue, rather where are the doors situated. I myself have turned down a house because the Landlord had built a conservatory with an entrance from the lounge, which meant there were three doors and a fireplace to contend with. The end result was a total lack of wall space. There is also the issue of tight corners and narrow staircases. They do still exist and if for example the bedrooms do not have fitted wardrobes, you have to imagine how such large pieces of furniture are able to be manoeuvred around any tight corners.

Gardens.

Now for the big one! It is to be hoped that the garden is not the main reason anybody buys a rental home, but a fiddly set of borders and rockeries are a definite disadvantage to a Tenant. Exactly the opposite of flexible! It should also be remembered that just because a garden is immaculate when handed over, does not mean that the Tenants are expected to know when to cut plants back or down in accordance with the RHS Gardening year book. The expectancy on a Tenant to look after a garden is that of what is considered reasonable in very general terms. In other words, one man’s Eden project is another man’s Butterfly garden. Both are acceptable, providing they are not left alone completely. So make them easy to start with, it will pay in the long run. I am not suggesting concrete wall to wall, but perhaps a new lawn is better than a rockery and vegetable patch.

Decoration.

If you are lucky (just like my Landlords) The Tenant will rent for several years and decorate top to bottom himself. As a Landlord I have never been so lucky. So you need to consider how easy it will be for you to decorate, which will be needed along the way and ideally between Tenants. This means that dado rails and wallpaper are not the best way forward. Anaglypta however is perfect, because you can apply a coat of paint easily and quickly. Likewise anything other than sapele doors are more difficult and will probably need several coats. White painted doors fit the bill, look clean and are again neutral in colour and therefore better all round. The point being that these issues are not deal breakers, but by changing or decorating or dealing with them at this stage, you could remove difficult decisions from a later date and make the property more flexible during its lifetime as a rental property.

 Thats all folks!

This four part article is by no means the definitive ‘what to do when buying’, but hopefully it is a big enough one to provide you with a basis to start. In all seriousness it is your Agent (and everybody else you know who is a Landlord) that will help fill in the gaps. I have said before you will be surprised just how many people you know own at least one other property which is rented out. One thing for sure, is that the trends we are currently experiencing show no signs of slowing down. Even quite periods, the like of which we have witnessed since Easter are only a week away from a busy one. Only two weeks ago, we were discussing just how many properties we have available at present. After what are possibly two record weeks renting those very same properties, I know the ‘we need more properties to rent’ discussion is only a couple of days away!

By Steve Roulstone

Part 3; Will the house be popular with Tenants.

The next area for consideration when buying a house for the rental market, now you have your major suppliers sorted and know the property itself is sound of construction, is to look at the area itself and what facilities are going to attract Tenants to rent your property. The prime example is always the schools but access to public transport can be equally as important.

Style of House.

And in this case I do mean style! If you moved in tomorrow, would it provide everything you wanted? Would your furniture (and therefore anybody else’s) fit with the decoration. Making it easy for a Tenant to move in to a house is half the battle, if they do not have to compromise because their furniture does not ‘go’ with the decoration they are being asked to make a decision. If the decoration is neutral then it is one less decision to be made and that might just be the reason why your property is chosen. This means not only decorating as needed but fitting new carpets as well. Nowadays, the range available means that it is possible to find a quality finish such as the range of Berber which will be very pleasing on the eye and still hard wearing.

Bathroom and kitchen.

Now for the two most important rooms in the house. I always say it because people remember the description when put like this, that Tenants must be able to see themselves cooking in the kitchen and naked in the bathroom. This principal has never changed and with the number of properties available, if you are making a decision now then it is one to bear in mind from the start. A small kitchen does not allow for the vision of playing the chef and similarly a cold bathroom or one with poor decoration does not encourage people to feel comfortable in the house! These are important matters and ones that are not to be forgotten. I would suggest if the property you are considering does not offer these two rooms in good order, then either add the cost of replenishment or look elsewhere. I well remember looking at a house to confirm the Landlord had found a good property only to realise that it had no bath, just a shower. They are therefore ruling any Tenant with a small child out of the market for their home. Why reduce options if you do not need to?

Amenities.

So now let’s consider what is outside the front door and what your Tenant is liable to want. As mentioned, a house in a good school catchment area is always going to be popular. So you will need to find this out, although the price will reflect this as well (as would the achievable rent) but this will be the very reason why this property will cost more – popularity! Next, how do they get about? Is the local transport system close to hand, nobody wants to walk a mile to the bus stop, especially if kids are involved (this will just mean Mum and Dad Taxis Ltd!) On the other hand is it close to a local station, or a place of employment such as a hospital? By looking at the area and scoring the pluses against the minuses you will get a clear picture of how popular a property could be, but be realistic, those of us who like the countryside sometimes find it difficult to see why others do not. This is not about your opinion, but that of others, be sure it is their opinion you are thinking about.

Flexible.

Finally, look at the options for Tenants; this is a lot simpler than it sounds, because it is what the house offers that enables Tenants to use the house in differing ways.  In its simplest of forms, does the house have more than one reception room? Is there a garage or a shed, or a conservatory? All of these are going to allow the property be utilised in a more flexible manner. The more flexibility a Tenant can see in the home, the more reasons they can find to rent it. I well remember one of the reasons a house in Stafford was chosen above another was because there was a small office at the rear of the garage that was accessible from the house. The Tenant saw just how he was going to separate his children from the household when they had homework. Even though it was a smaller property than the other options he had, it was the flexibility that worked for him and the reason why that property won over others.

Knowledge is all.

The important point at this stage is to think about the scenarios around renting, imagine yourself in the house and how you would live in it and remember that the Agent you choose will be a vital source of information on all of these areas. This and all sources of information should be considered at this stage.

By Steve Roulstone

Part 2; Make sure it is sound for the future.

In this second of four Blogs about buying a house to rent, I am going to concentrate on the property itself and its long term sustainability. A rental property as an investment should be looked at as at least a ten year term. This is the period of time that history suggests all property will show an improvement in value in. That is what you are purchasing after all, an investment, so at this stage it is important to be sure the property is going to give you the life span you wish for trouble free. Of course, that cannot be guaranteed at such an early stage, but there are several areas that can be researched now to limit any possible expensive problems further down the line.

Floors.

The first major area is the floors on both levels. What are they made from, do they look in good order, is there any evidence of damp on the lower floors? Are the carpets in good order? Does the property smell of damp? If there is a cellar, do not forget to look at the floor boards that will be exposed, this will help you understand the condition of the floor above. Problems apart from damp are if either electrics or heating have been installed as a secondary installation.  Alterations to a house are not always under the heading of modernisation. In the rented house I currently live in, so much was cut away from floorboards to cater for Central Heating pipes, new boards have had to be installed.

Roof.

If at all possible, always look in the loft. Old or badly fitted roof trusses can cost a fortune to replace and if you do not get in to the loft (You can always take your own step ladders and torch) you may never find out. Although it is not just the roof of the house you are looking at that will give any problems away. Have the neighbours had new roofs? If so why? No harm in knocking on a door to find out.  Upstairs the problems to watch out for are the same, only this time the damp will be from the roof, so look out for signs of damp ceilings or condensation spots, such as old bathrooms with new appliances, the two do not always go together.

Electrics.

Two points for consideration here, firstly have the electrics been modernised and secondly do they need to be modernised. To look at the latter first, with today’s electronic requirements, a lack of plug points becomes a serious problem. I have known Tenants to phone and ask for increased plug points when a property only had two per room, and because the Landlord said no, they moved. Risk of an empty property is always to be avoided! The point that must be considered is do you want Tenants to have to run extension cables everywhere? If plug points are not supplied, they will have little option. Therefore re-wiring is a cost that will have to be born at some stage. If it has already been done, then a certificate by a competent electrician will have been provided. You will need to see it before proceeding, to prove the installer was competent and that the work was carried out to safe standards. Because of your duty of care to a Tenant, without such evidence, it would be difficult to prove you had provided it!

Heating.

Another area where DIY installations are to be avoided! I was once asked to manage a house, where the DIY work was so bad, three Tenants could have died in the same instance, two from electrics and the third gassed because of lack of ventilation. Luckily we checked it all first. Central Heating which works and is efficient is a given nowadays. It has to be remembered that the selection of property is growing, cutting corners with either insufficient heating or inefficient heating is a situation to be avoided. Therefore, if new heating has been fitted then again, you need to know when and by whom? Ask for running costs as they should give you a feel for a problem if you think one exists. The boiler is then the piece of equipment that could cost the most, check its age and if it has been serviced on a regular basis?

Eyes open.

The first viewing, which if possible should be avoided at a time when the property is empty (else who will answer your questions?) Is the time to remove yourself from the feeling of being a proud owner of property. This is the time to consider all possible problems, who owns which boundary? Is it clear where boundaries lie? I always stop in each room and turn slowly, then do the same outside, front and back, garage and sheds, this is the best time to walk away – before you have actually started!

By Steve Roulstone

 

There have been several questions asked and answered in the press lately, covering several aspects of buying a property to rent. So I have decided to write down what we at Castle Estates consider to be the most important matters for consideration when buying a property for the rental market.

Parts 1 through 4.

I will be writing the Guide in four parts dealing with what to do from the start to completion. This is not meant to be a comprehensive list, rather pointing you in the right direction. Other matters are bound to arise as you progress through financing, choosing an Agent, dealing with Insurance and then finding the property and making comparisons to decide which property is best value for money.

Part 1; Choosing your Finances, Insurance, Accountant and Agent.

Before you even arrange your first viewing of a property, it is a good idea to ensure firstly that you have the right finance to be able to purchase a rental home, especially with the current mortgage availability. Size of deposit will be crucial and by speaking with a mortgage broker (always better to ask your friends for a recommendation if you are unsure, you will be surprised just how many are also Landlords!) you will get a feel for exactly what calculations are needed to ensure the mortgage will be covered by the rent.

Insurances.

It is popular now to call Buildings Insurance for a rental property Landlords Insurance nowadays. It is not, it is Buildings Insurance, but you would still be better to speak to those who specialise in the rental market rather than mainstream Insurance providers, who always seem to offer Landlords Insurance as a premium. Some Mortgage Companies now insist on their own Insurance policies, ensure you are aware before committing to a mortgage what the cost is. It could make your mortgage less competitive! There is also proper Landlords Insurance to be considered. Your Agent will assist here, but Industry recognised meaning of Landlords Insurance is a policy that offers Guaranteed rent if the Tenant fails to pay the rent and Legal expenses to remove the Tenant as quickly as possible and of course, using Industry specialist experts to carry out the role!

 Accountants.

Unfortunately, Income from your rental property is taxable. Therefore you should seek advice from an Accountant so that your income is properly accounted for at the end of each year. When this additional income is small, I know that some consider an Accountant to be a cost they could do without, but speaking from experience, I have never been disappointed by the savings they have been able to make, compared with the cost of ensuring you are legal with the Taxman. By law, we have to advice Income tax offices of every penny paid to Landlords each year.  Therefore if the taxman knows what has been earned from the property, it makes sense to ensure you have claimed against every bit of allowable expenditure you can. The best person to do that for you is an accountant!

Agent.

Well I would suggest Castle Estates wouldn’t I! The legality surrounding this market means that we would suggest a professional Letting Agency to look after your property. In short, these are some of the reasons why; Ability to credit reference Tenants, Regular property visits, Time served arrears chasing systems, Knowledge of the industry and the law, Professional Inventories, Professional agreements and clauses and a network of Maintenance Contractors. What you need to do is choose one before you start. Make sure they are associated with a professional industry body and belong to such organisations as Safe Agent and The Property Ombudsman. After all, they will be able to advice you at every turn and all at no cost until such time as you yourself are earning from the property. (A genuine case of free advice)

By Steve Roulstone

Nowadays, especially with the profusion of property currently available in Staffordshire, it is becoming more popular for some Landlords to consider employing a second Agent to source a Tenant for them.  This is especially the case with Tenant find Landlords as the Tenant is easier processed if there is no Management scenario, which makes swopping between Agents much more difficult. We have just experienced such a scenario for a Managed property and the consequences are not ideal.

The Problem.

The house itself was the problem, not only was it a large four bed roomed detached house, but it sat right on the edge of a natural area of outstanding beauty that justified the expensive valuation. Understandable when the garden is surrounded by deer fencing and the road stops right outside your home! The problem being that property of this value has been as difficult to rent during the spring as it has been to sell! The Landlord spoke about his urgent need to rent and we chose a second Agent between us that we thought would best help his cause.

Control.

In effect when using this method we control and therefore retain Full Management. In this instance the second Agent found the Tenant, this of course does happen, but we take over as soon as the Tenant confirms their interest and we negotiated the referencing procedure through to check in. What confused the issue with this Tenant, was that we were dealing with the parents of the Lady concerned who held the same surname (the same surname we were provided with by the second Agent) they lived out of the area and were not the quickest when going through the procedure.

Procedure.

This meant that the process took about twice as long as it should have done, and after passing referencing, we raised the paperwork in the same way as always, confirming addresses, bank details, asking all relevant questions at the relevant times and carried on booking the check in and clearing payments prior to the date.

The Check in.

Therefore, it was not until the actual check in that we discovered the person renting the property had never even visited the property before until that day and that even the forms were completed by the Tenants parents (Although signed correctly by the Tenant) The problem being, that even though the Referencing forms had been completed indicating no pets, when asked as part of our inventory procedure, the Tenant suddenly announced that they had a small dog!   

The reolution.

In the end, after confirming we would not proceed until clarification from the Landlord, the check in was delayed as we would not proceed and hand over keys without specific approval, the Tenancy commenced one day late and the Landlord ended up with a dog in his house, accepting a larger deposit rather than lose another month at least finding a replacement.

The Lesson.

It is a rule for our office never to accept a Tenant for a property until they have viewed the house concerned, accepting that sometimes, when people are abroad, differing arrangements need to be made. But at these times we do everything we can to avoid problems prior to the check-in. Needless to say, having looked at how this situation arose, we will ensure that we meet any and all Tenants if the same situation arises again if at all possible and there is no doubt this has been a lesson for us as well as a check on our systems.

Timely reminder.

A reminder because we would normally go through such questions when carrying out property viewings which are always carried out accompanied, giving us the chance to ensure we are fully aware of the Tenants circumstances. The problem arose because we assumed the second Agent had already done what we did when assessing the Tenant at the initial viewing and there is the lesson – never assume – you know the old saying, it can make an ASS out of U and ME!

By Steve Roulstone

 

Having been commentating on daily matters for two years now, you would think that I would have covered most things and indeed the subject of today’s post has been touched on before, but two situations that developed yesterday are both worthy of comment and one was a first for me!

 

Normal practise.

 

As Agents, we do everything possible to respond to repairs and breakdowns as soon as we possibly can, (or should I say as soon as our Contractors can) Not that some Tenants feel this is good enough, but we even advise Landlords who want their own contractors to deal with any issues surrounding their house, that unless they have worked for Letting Agents before, the only issue we are liable to have is the response time that our contractors understand we require. In reality though, we can of course only react to what we are told.

 

Phone call number 1 and 2.

 

Yesterday we received a call saying a heating system had stopped working and would we get somebody to sort it out. The answer was yes of course, but as we always do, we pointed out that should the problem be something like a dead battery or drop of pressure, because boiler instructions are always left at every house, it could be that any costs would be put to the Tenant. (Imagine if we did not and then told the Tenant they must pay) Contractor was arranged and before they arrived, we received a call saying the problem was resolved and we of course cancelled the call out.

 

Phone call number 3

 

We then received a call from the same Tenants partner suggesting that we should have allowed the call out to proceed because the heating still does not work and what were we doing cancelling the initial call out. We of course said because we were told too, and this Tenant then asked if we were blaming his partner for failing to repair the boiler!?

 

Star gazing.

 

The difficulty here apart from cancelling the initial call out, is the level of expectation from the Tenant. We would not wish to make any statement about where the fault lay, but the problem for the second Tenant was that we had cancelled the first call and could not arrange another visit on the same day, when his call was made at 4.45pm. It is of course unreasonable to have contractors standing ready to react. Like all Agents we build up relationships with our contractors, so they will react as quickly as they can for our Landlords, but nobody can reasonably expect to firstly carry on with the call when advised we need not and secondly get somebody to call that day with so little of it left!

 

Broken Lock.

 

The second instance was a Tenant who had both a locked door to her flat and a second external locked door to the outside. The door to the outside had a lock that failed, which resulted in a phone call to us about the lack of security. The problem here was that the call came on a Sunday evening and the door could still be locked by sliding the bolt. If a member of our staff had received the call, we would have said talk to the neighbour who shared the door and ensure all is safe until tomorrow, when we will get a contractor out. With a second lockable door that should have been sufficient.

 

Wrong number.

 

The problem arose when the Tenant phoned the emergency number they had been given when they moved in to the property, which we no longer relied upon, using our own staff to cover the phone for the last two years. We wrote to everybody at the time advising them to use the new number. The Tenant could not find the letter! The Contractor reasonably listening to a call from a single young Lady reacted and repaired the lock. The Landlord received an invoice for £65 and the Tenant had a good night’s sleep.

 

Who pays?

 

Technically we could have charged the Tenant, or refused the invoice from the contractor for reacting prior to instruction, but that would have upset somebody who reacted in good faith and is one of the people we do rely upon when true emergencies do occur. A no win situation for us, because from the Tenants point of view, she believed she was also asking the work to be completed and allowed the contractor to carry out the work in good faith! Luckily, the Landlord understood and accepted the charge.

 

Conclusion.

 

My conclusion is that no matter how hard we try, these things are going to continue to happen and Tenants will still feel they should receive a response when they wish and without delay. There are of course times when these matters are truly out of our hands such as unavailable parts. But we must keep plying our message taking every opportunity to explain the reality. That does not change my request, which would be that Tenants understand that they will receive a response that is quicker than most other scenarios and especially when compared to the average home owner requesting the same services.

 

By Steve Roulstone

Just occasionally matters come to the point where faith in the system is not only renewed but also rewarded! The news we received this week is one of those cases.  We have a Landlord who has had great faith in dealing with the situation that was presented to them in a professional and thorough manner through the courts. Thankfully to a good conclusion as this was after we advised the Landlord that it was a case worthy of legal judgement,  ensuring that the Tenant was not allowed to get away with the state that they left the Landlords property in at the end of the Tenancy.

Ignored instruction.

We soon realised at the start of the Tenancy whilst doing our property visits that the house was not being cared for in the proper manner. General untidiness was soon becoming harmful to both the inside and outside of the house. We did everything we could to get the Tenant to carry out the work required, but in the end under instruction from the Landlord, following our advice, notice was given to leave. Any effort to keep the property in order at that stage ceased.

Check out.

When we then came to check the Tenants out of the property, the work needed to return the property to good order was vast! We photographed, noted, gained quotes and spoke to the Tenant about getting the work carried out. They disagreed, refused and eventually ignored all communications until the Landlord had no choice but to instruct the work in order for the home to be available for the rental market again.

Options.

 At this point we spoke again at length and in the end after looking at the cost of the dilapidations advised the Landlord to take the matter to court. This is of course a big decision to make, not only for the inevitable risk that such a decision brings with it, but also because of the actual task itself which can of course be daunting. The Landlords stood by their conviction and filed papers.

Courts take time.

Never was a statement more true. The original hearing was cancelled twice initially after sitting around all day to be told the court did not have enough time to hear the case, then at the Tenants request until a third date was finally set for this month and only now has the Landlord finally received a judgement. This made all the more understandable when you realise that the Tenant actually vacated in June 2010!!

Award.

But in the end it was worth it! The courts awarded the Landlord the whole of the claim for damages, the deposit in full and two months loss of rent because of the length of time it took to get the property fit for the market again. This is made all the better with the knowledge that the Tenant who replaced the person claimed against still enjoy living there and are treating the property as it should be treated by any good Tenant.

Summary

And what do we take from all of this? Well first of all that currently the law does not move quick enough to resolve matters for Landlords under such circumstances; it does not make sense for anybody to be left waiting for two years for a decision to be arrived at and even if it had been heard the first time the case was cancelled it would still have been nearly a year. That the reasons why such a case can be delayed for a further year are too lenient, because it should NOT be possible to postpone a hearing with such ease as was the case for the further delays suffered  and that Landlords need better help from the Deposit holding bodies, as this was a substantial amount they should not have been made to cope without when you consider the amount awarded to the Landlord by the Judge was over £3000.

The good side!

But thankfully the biggest conclusion is that it does pay to take your case to the courts. I of course do not know for sure, but people who leave property in such a condition probably hope the problem will go away because of the trouble needed to pursue the matter to conclusion, but also in the end the courts have awarded correctly and it proves that errant Tenants can be brought to justice if the Landlords have the strength of character to hold true!

By Steve Roulstone

A letter recently published in my Local Stafford Paper, questioned the ability for some Tenants in difficult situations to be able to rent property in the town. The blame has been placed purely with the local Letting Agents, but takes a very simplistic view of the reasons why they have struggled. There are far more factors that need to be considered before any judgement can be made, and I am going to put the case for the agent through these pages.

 Law of Agency.

 Here it is again! But so many Tenants do not understand that we are bound by our (legal) agreement with the Landlord to give best advise under all circumstances. I offer a quote from a recent article by David Smith of Anthony Gold Solicitors, in The Negotiator magazine ‘this means that the Agent must act in his clients interests even where that produces a harsh outcome for the other party, in this case the Tenant’ I quote because I believe his words confirm the reality of our position better than any other description I have ever heard. So if a Landlord does not want pets, we would be breaking our legal agreement if we allowed Tenants with pets to move in to a house with express knowledge that they had. Equally, if a Landlord does not wish for Tenants in receipt of benefits then, we have to obey this instruction in exactly the same manner. We are not here to be judge or to offer succour to those in need, no matter how worthy the cause. We are here to follow our Landlords instruction, to the letter!

 The benefit system.

 There are several areas where the Benefits system fails to deliver for the Landlord, firstly, they pay four weekly in arrears. This means that the Landlord has to find more than a full month’s rent to keep his cash flow in order. Why, when we have sufficient Tenants who are able to pay rent in advance, should we suggest that the Landlord waits for their money and only gets a percentage of it (Yes it catches up eventually but not for a full year!) when they do receive payment. It is also paid direct to the Tenant now, and, as happened in our latest case, only when the rent was two months in arrears would the Council start to communicate with us as the Agent of the Landlord and only when the Tenant agreed, would the Council pay the rent direct to us. Please tell me why, under those circumstances should we encourage acceptance of Tenants in receipt of benefits. It would be good to say this was an isolated incident, and it would also be wrong to say that problems occur with all Benefit claimants. Unfortunately for those who do respect their commitment, most do not.

 Insurance.

 One of the (many!) benefits of using an Agent, is our ability to have the Tenants professionally referenced. All Agents should use a referencing Company whose acceptance of the Tenants automatically places the Landlord in a position to take Landlord Insurance to protect the Rent and pay Legal expenses should they be needed. Now because the system works well and because Agents know how to manage and control debt, the policies are still available in some instances for less than £100 per year (I only quote this figure as an example, because with FSA regulations in mind, I am not able to discuss the benefits of one Company above another!) If this was a policy that was relied upon again and again by Landlords it would cost far more, so it confirms without any doubt, that the referencing system works! Finally, no Agent worth their salt should, in my opinion, operate without the ability to offer Rent and Legal Expenses Insurance. Otherwise, how can it be argued that they are giving best advice to their clients?

 Guarantors.

 If a Tenant does not earn sufficient income, they may need a Guarantor; this is the natural manner in which income short fallings are balanced against the Industry standards used for income calculations. However, all Guarantors MUST be able to afford the rent. Look at the situation from the Tenants point of view, if a Tenant who could not afford the rent was moved in to a property without any check at all, it could be argued very easily that the Agent or Landlord had acted without due care to the Tenant, placing them in a position where they are unable to afford the commitment they have made. No different than being oversold items on Higher Purchase! Now, if they are able to provide a Guarantor, I can see no difference (and neither can the Industry) in what they should also be able to afford! Just because somebody agrees to be a Guarantor does not mean that the Tenant is automatically protected. The legal agreement clearly confirms that the Guarantor is responsible for the Tenants short fallings which includes all financial matters involved with the Tenancy. Now again, if we just accepted people on face value and they suddenly found themselves with a bill they could not pay, have we done our duty as Agents? Under such circumstances the Guarantor could easily claim to have been unfairly treated.

 Financial limits.

 Finally, the rates at which affordability calculations are judged, are not the responsibility of the Lettings Industry. They are developed and run by the financial referencing organisations, from whom Letting Agents are only responsible for using their services, not the manner in which they operate. We are all faced with rules that we have to abide by that we have input into the detail would be very rare. This is one such position. But as I have indicated before, such organisations and Insurance companies are subject to the law in the FSA regulations they must abide by. What we should NOT do is blandly allow people to be referenced for a property they cannot afford.

 Summary.

 So, it is very easy to blame the Industry and Agents in particular, but there are wider issues and pictures that need to be considered. That these people who were the reason for writing this piece have had difficulties because they are on Disability Allowance and Housing Benefit, I say they should look to the social organisations that are supposed to help them, rather than the Industry that on the face of it would have to break several codes of conduct to accommodate them. We are not able to move people in too a property against the Landlords wishes, we cannot ignore referencing and neither can we place our Landlords in a position where they cannot take the benefits of the most basic of Industry Insurance Policies. We cannot ignore the possible implications of accepting Housing Benefit Tenants and neither should we ignore what a Tenant and Guarantor can or cannot afford. Rather than being unfair, when you consider our legal position and to whom we are responsible, that is being Professional!   

 

By Mike Edwards.

Todays post by Mike Edwards, represents information that the Castle Estates group have been posting for many yeras, but just never changes. Giveing truth to the old adage, you just cant beat good advice!

Many landlords are still blissfully unaware of even basic health and safety rules when leaving their properties for rental, according to The Association of Independent Inventory Clerks (AIIC). For example, one in ten rented properties have items such as soft furnishings, bedding and furniture that do not have the required fire & furnishing compliance labels and have to be removed. What’s more, AIIC members are still finding the dubious – and illegal – practice of landlords ‘selling’ odd items of furniture, without fire & furnishing compliance labels, to incoming tenants.

 It is also of course illegal to let the tenants happen to ‘find’ an ideal piece of furniture outside the back door and for the Landlord to offer to ‘hire’ the furniture for a peppercorn rent. Pat Barber, of  The AIIC, comments, “A recent tenant told us – ‘I bought the sofa for £1, it’s really old and tatty, but a great bargain.’ When we pointed out that he would have to take it with him or dispose of it at his own cost when he moved out he was not quite so excited.” But more to the point what the Landlord had done, to circumvent the regulations, was totally illegal and an offence punishable by at least a fine and heaven forbid had there been an injury or fatality that involved the illegal sofa,  a custodial sentence.

We ourselves see time and time again, properties with fire hazards such as gas cylinders and chemicals stored incorrectly by the landlord. There was such a case a few years ago where a discarded cigarette end ignited petrol being stored at the rear of the property fortunately in this case by the tenant. All landlords must ensure that all the soft furnishing, bedding and furniture is fire retardant with the correct labels and that hazardous materials are not stored in the property or garage. The motto must be “If in doubt, throw it out”

AIIC has identified the top 10 most common health and safety issues found in rented properties:

•          Non-compliant furniture, bedding and soft furnishings         

•          Loose sockets and light switches           


•          No smoke alarms or monoxide detectors fitted         


•          Obscured gas meters and electricity mains fuse boxes        


•          Curtain tracks and blinds where screws have been put directly into the wall
              without using rawl plugs


•          Loose/damaged steps, paving outside the property 


•          Loose stair carpet  


•          Poorly maintained decking          


•          Air vents and air bricks covered in rooms especially where there are gas
            appliances


•          Locked windows with no keys supplied

By Steve Roulstone

It would seem that nobody can agree on how the property market is going to perform this year, with the same news being reported at both ends of the scale in news that has been released today. It just makes decisions so much harder for the ‘man in the street’ who  appears once again to have started to look with interest at property as a favourable route for investment.

The only way is up!

It was said on a BBC news report recently (sorry I forget the context) that the property market should be interesting for potential investors, as the only way was up! But it seems that different parties are still prepared to place the slant that is more relevant to them when market information is released, with the Mortgage Provider giving a positive slant to the news and  a community site taking the same information and presenting it in a negative light!

Professional view.

But what we are noticing is confirmation that people are reviewing property and making that decision about investing through ‘Buy to Let’ once again. Only today I have been to value two brand new properties that are nearing completion and the builder has decided that it is in his best interest to retain and rent the properties rather than sell them now, because of the perceived growth over the next few years. This was not a decision I had to encourage, it was a decision that had already been made before I even met the Landlord. What it does prove, is that professionals feel that the market has probably bottomed out or is very close to doing so.

Individual investment.

The same then happened when I returned to the office to find a couple that had dropped in for advise (I am very pleased to say because of recommendation!) who again, had already decided to ‘Buy to Let’ and were looking for information about where to buy as well as what type of house. It was good to see such confidence from both parties, who represented both the general public and the housing industry, both in just one day.

Differing responses.

Now I know as well as anybody, that one swallow does not make an English summer! But it would be good to see figures such as those reported today given in just the plain context of what they say, rather than opinion of what they represent when translation of information can mean different things to different bodies, but it does seem that gone are the days when news was reported and we were all allowed to come to our own conclusion about what that news meant to ourselves!